Frequently Asked Questions

Yes. Our team reaches the Capital, Hawalli, Farwaniya, Ahmadi, Jahra and Mubarak Al-Kabeer. Tell us your area when you book and we will arrange a suitable time.

Message us on WhatsApp or call, mention the service, your area and photos of the space if possible, and our team will confirm the time and price.

The price depends on the service, the size or number of items and their condition. We keep prices competitive and clear, and give you the final price before we start, with no surprise fees.

You can message us on WhatsApp at any time; we reply and schedule visits within the working hours shown on the contact page.

We use certified products according to their instructions, chosen for each surface and fabric, for results that are effective and safe.

No. The team arrives with all equipment and products; you only need to provide water and electricity.

We review the result with you before leaving, and if you have a comment we deal with it on the spot. Your satisfaction is our hand-over standard.

Yes — offices, schools and shops, on regular contracts or one-off visits, scheduled outside working hours.

It depends on the fabric and ventilation, but usually a few hours, because extraction removes most of the water during the wash.

Yes. Each material has its own method: leather is cleaned and conditioned with dedicated products, velvet is treated gently to protect its pile.

Most stains come out completely. Some very old ones may fade significantly without disappearing entirely, and we tell you that before we start.

We wash wall-to-wall and large carpets in place at your home, and agree the best approach for special pieces based on size and material.

You can walk on it carefully after a short while; we recommend keeping the room ventilated until it is fully dry within a few hours.

We test colour-fastness before starting and choose the right solution, so colours come back clearer without fading.

Once or twice a year is recommended, and more often if there are young children or allergy sufferers at home.

Usually the same day once it has dried well; we use as little water as possible to speed this up.

Yes, we treat them with dedicated products that remove both the stain and the smell; older stains fade noticeably.

In most cases no; we clean them in place with steam and suction, and tell you if a particular fabric needs different handling.

We do not soak the fabric, and we choose heat and products to suit it so size and colour are preserved.

Yes, we serve homes, offices and commercial premises.

Yes, the team arrives fully equipped; you only need to provide water and electricity.

Yes, we can agree regular visits on fixed days that suit you.

It depends on the size, condition and crew size; we tell you the expected duration when we confirm the booking.

Leaving the surfaces accessible is enough. If you want the inside of the cabinets cleaned, it is best to take the contents out, and we explain this when you book.

We choose products suitable for food-contact surfaces and rinse the surfaces thoroughly after cleaning.

Mention it when you book on WhatsApp and we will confirm what is included and give you a clear price before we start.

In most cases yes, because we send a crew sized for the property; we confirm this when you book.

Yes if you want it; we agree the exact scope with you before starting.

Yes, we have a dedicated post-construction and post-paint service that removes cement and paint residue.

Once the painters and technicians have finished and the paint is dry, so the space does not get dirty again.

We use tools and products made for each surface and test them on a small area first.

Yes, we serve new homes, apartments, villas, shops and offices.

We use certified products according to their instructions and tell you how long to ventilate before children and pets return.

It is best to stay out of rooms during fogging and for a short time afterwards; we can work room by room if you prefer to stay.

No. Sanitising targets germs and bacteria on surfaces; pest control is a different service. Contact us and we will advise what suits your situation.

Yes, we design a contract around the number of visits, the area and the tasks required.

Yes, we schedule visits to suit your business within our working hours.

Yes, we clean and sanitise classrooms, corridors, washrooms and yards ready for students.

We decide after a survey depending on height and available access, and tell you clearly what can be done safely.

In Kuwait's climate regular cleaning is advised, especially after dust seasons, depending on the building's location and material.

Yes, we clean seating, shades and outdoor floors as part of the service or separately.

Usually once or twice a year, and more often if you notice a change in the water's colour or smell.

It depends on the tank size; we agree a time that minimises disruption and tell you the expected duration in advance.

We use products made for water tanks and rinse the tank thoroughly after sanitising.